How online dental consultations work

3 min read

Clinically reviewed by Dr Benjamin Pearlman

GDC-registered dentist · GDC 291062 · Reviewed

General information—not a diagnosis. An online consultation cannot replace an examination when one is needed.

You start by creating an account and sharing your health information, including your medical history and the reason for your visit. This is shared with the dentist before your appointment so no time is wasted repeating yourself.

Your appointment takes place in a private consultation room created just for you. Only you and your assigned dentist can enter it.

During the call you can send photographs or X-rays securely, and use in-call chat. Everything you share is stored privately and is only accessible to people involved in your care.

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Book a video consultation with a UK dentist for £24.99, usually the same day.

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Afterwards you will see your appointment summary in your account, along with any treatment information issued through our regulated UK partner.

Common questions

How long does an online dental consultation take?

Most video consultations take around 10 to 15 minutes, depending on the problem.

Do I need an app?

No. You join the secure video call from your phone or computer browser using the link in your booking.

Can an online dentist examine my teeth?

The dentist assesses your symptoms and looks at the area on camera. If you need an examination or treatment in person, they will tell you.

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